Trading companies don’t have products, so people are the greatest asset. Working at a trading company is not only about negotiating purchase and sales, handling complaints and troubles is part of the job. We are in between the client and manufacturer, clarifying issues and problems. In some cases, even if it’s not entirely satisfactory for both parties, finding a point of closure is still a significant accomplishment. This is part of the satisfaction and joy of my work.
When I joined the company, the workspace was still male dominant, and there were only men account managers. After four years of joining, I was in charge of exporting spare parts, but it was my goal to be in machine sales. In my fifth year, I was appointed to handle machine sales of Central and South America. I still remember how happy I was to receive the position. There were questions around being the first woman sales. Yet, as my colleagues saw how I communicated with our clients, they gradually came to recognize my work.
Of course, some hardships come with the job, but I have no complaints as it is the job I wanted to pursue.
I feel that the more effort I put into work, the more rewarding it is.